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Using the ShadowBox? Method to Detect the ‘Investigator’ and ‘Proceduralist’ Mindsets in Frontline Social Workers

机译:使用shadowbox?在Frontline社会工作者中检测“调查员”和“程序学”心态的方法

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This paper describes using a modified version of the ShadowBox training method for capturing cognitive characteristics of expertise in the Child Protective Services (CPS) field. Researchers developed realistic CPS scenarios and performed a content analysis on participants’ qualitative responses to decisions, leading to the identification of the characteristics of the Investigator and Proceduralist mindsets. We then compared Investigative preferences between groups categorized based on Department Chiefs’ perceptions of expertise to compare two models of CPS expertise. Results indicated a mismatch in the two models, potentially due to the general over-emphasis of rules and procedures in CPS organizations. Future research will use the cognitive characteristics of expertise identified in this study to develop a training program for new and novice frontline social workers.
机译:本文介绍了使用ShadowBox培训方法的修改版本,用于捕获儿童保护服务(CPS)领域的专业知识的认知特征。研究人员开发了现实的CPS情景,并对参与者进行了定性响应的决策进行了内容分析,从而确定了调查员和程序学态度的特征。然后,我们将基于部门酋长的专业知识的看法分类的团体之间的调查偏好进行了比较,以比较两个型号的CPS专业知识。结果表明这两种模型中的不匹配,可能是由于CPS组织中的一般性过度强调规则和程序。未来的研究将利用本研究中确定的专业知识的认知特征来开发新的和新手前线社会工作者的培训计划。

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