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How to assess WWW-application for tourism information systems from the end-user perspective. Methodical design and empirical evidence

机译:如何从最终用户的角度评估WWW在旅游信息系统中的应用。有条理的设计和经验证据

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In the spring of 1996, an empirical research project was conducted at the University of Trier which aimed at evaluating an Internet-based electronic information and booking system for the tourism industry. During the development of the new, TIScover"system by the TIS Corp, in Innsbruck, Austria, an early prototype was tested to assess its user-friendliness and to learn more about customer behaviour in online-booking systems. The empirical data was used to determine strengths and weaknesses of the, TIScover"-prototype and to further improve its enduser performance.
机译:1996年春季,特里尔大学进行了一项实证研究项目,旨在评估旅游业基于互联网的电子信息和预订系统。在奥地利因斯布鲁克的TIS公司开发新的“ TIScover”系统期间,测试了一个早期原型,以评估其用户友好性并了解在线预订系统中有关客户行为的更多信息。确定“ TIScover”原型的优缺点,并进一步提高其最终用户的性能。

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