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首页> 外文会议>Americas Conference on Information Systems >CULTURAL BARRIERS/ENABLERS IN IMPLEMENTING E-GOVERNMENT INITIATIVES IN MALAYSIA
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CULTURAL BARRIERS/ENABLERS IN IMPLEMENTING E-GOVERNMENT INITIATIVES IN MALAYSIA

机译：文化障碍/推动者在实施马来西亚的电子政务举措方面

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摘要

In recent years, information and communication technology (ICT), particularly web based technologies, has created a more complex and challenging IT environment for governments throughout the world. As more and more activities are migrating from physical to virtual medium, users and employees have been faced with relentless pressure to use technology. Increasingly it has been acknowledged that one of the main determinants of IT success is organisational culture and consequently the purpose of this paper is to examine cultural barriers and enablers which have impeded or facilitated the implementation of e-government initiatives in Malaysia. In this paper, an anthropological framework based on the Grid and Group cultural theory of Mary Douglas is put forward as a more viable framework for understanding this issue in more depth. This framework identifies four cultural cosmologies- hierarchism, egalitarianism, individualism and fatalism. We argue that cultural cosmologies can have both enabling and constraining characteristics and that cultural pluralism in the enabling forms of hierarchism, egalitarianism and individualism is essential for the successful implementation and operation of e-government services. We illustrate these points through two case studies in Malaysia- one displaying constraining characteristics, which impeded IT implementation/use and the other displaying enabling characteristics, which facilitated IT implementation/use.
机译：近年来，信息和通信技术（ICT），特别是基于Web的技术，为全世界的政府提供了更加复杂和挑战的IT环境。随着越来越多的活动从物理到虚拟媒体迁移，用户和员工面临着无情的压力来使用技术。越来越多地承认，IT成功的主要决定因素之一是组织文化，因此本文的目的是审查已经阻碍或促进了在马来西亚的电子政务举措实施的文化障碍和推动者。在本文中，基于玛丽道格拉斯网格和群体文化理论的人类学框架被提出了一种更加可行的框架，以便更深入地了解这个问题。该框架识别四个文化宇宙主义，平等主义，个人主义和宿命论。我们认为，文化宇宙能够拥有能力和限制特征，并且在能够实现阶级主义，平等主义和个人主义方面的文化多元化对于电子政务服务的成功实施和运作至关重要。我们通过马来西亚的两个案例研究说明了这些要点 - 一个显示限制特征，它阻碍了它实现/使用以及其他显示能够实现的特征，这促进了IT实现/使用。

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