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Innovation within outsourcing relationships: Contemplation of Luhmann's theory

机译:外包关系中的创新:对卢曼理论的思考

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Outsourcing parts of ICT-related activities to third parties is maturing. Since the late eighties of the last century, companies are looking for cost reduction and competitive advantage using this strategy. Since the outsourcing relationships also matures, innovation is becoming more and more part of the contract. The most difficult way of innovation is within that relationship. To be successful, input is required from both the supplier's side as well as the client's side. If systematic collaboration is performed, it changes the structure of organizations. That is, organizations adapt to each others strategy and each others corporate culture. Luhmann's theory of autopoietic systems will portray the difficulties of aligning decisions and decisions premises when two companies are involved, especially concerning innovation within outsourcing relationships. This paper provides a new view of outsourcing and innovation within outsourcing relationship, using Luhmann theories.
机译:将与ICT相关的活动的一部分外包给第三方正在逐渐成熟。自上世纪八十年代末以来,公司一直在使用这种策略来寻求降低成本和竞争优势的方法。由于外包关系也日趋成熟,创新正越来越成为合同的一部分。最困难的创新方式就是建立这种关系。为了成功,供应商和客户都需要输入。如果进行系统的协作,它将改变组织的结构。也就是说,组织适应彼此的战略和彼此的企业文化。卢曼的自生系统理论将描述当两家公司参与时,尤其是在外包关系中的创新方面,使决策和决策前提保持一致的困难。本文利用卢曼理论为外包关系中的外包和创新提供了新的视角。

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