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Evolution of Highway Maintenance Outsourcing in Alberta,Canda

机译：加拿大艾伯塔省公路养护外​​包的演变

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It has now been about 10 years since the department outsourced highway maintenance. Over these years, the department along with its stakeholders has made a number of changes to the Alberta model. Risk is identified and allocated to the partner that can best manage it and the LOS provided is controlled by the department. Listening to the needs of its stakeholders has always been a major component of the department's business. As a result, private-sector confidence in the Alberta system is very high and costs are low. When the department outsourced this work, many of the department's staff was asked to accept a new role. Performing the work directly was no longer the responsibility of the department. Their roles was now to set policy, develop standards, order and monitor the work, and ensure work is performed safely and accordingly by the contractor. One of the main objectives of the outsourcing of highway maintenance was to use private sector forces to deliver the same LOSs as the government forces but at a reduced cost to the tax payers of Alberta This objective was achieved by using a competitive bid process, managing by standards and performance, reducing government administration, enhancing opportunities for innovation and facilitating economic growth in the private sector. Another significant factor that contributed to the success has been the strong working relationship the department has with its maintenance contractors. The partnering relationship has drawn on the strengths of both parties involved in roadway and bridge maintenance. The department will continue to draw on the strength of its partnering relationship with the maintenance industry as it looks ahead into the future. Many new challenges wait on the horizon and the department is confident that it will be able to overcome these.
机译：自该部门将公路维护外包以来，已有约10年的时间。多年来，该部门及其利益相关者对艾伯塔省的模式进行了许多更改。确定风险并将其分配给可以最好地管理风险的合作伙伴，并且所提供的LOS由部门控制。倾听利益相关者的需求一直是该部门业务的主要组成部分。结果，私营部门对艾伯塔省体系的信心很高，成本也很低。当部门将这项工作外包时，许多部门的工作人员被要求担任新职位。直接执行工作不再是部门的责任。现在，他们的职责是制定政策，制定标准，命令和监督工作，并确保承包商安全，相应地进行工作。公路养护外​​包的主要目标之一是利用私营部门的部队提供与政府部队相同的服务水平，但是以减少阿尔伯塔省纳税人的成本的方式实现这一目标。标准和绩效，减少政府管理，增加创新机会并促进私营部门的经济增长。促成成功的另一个重要因素是部门与维护承包商之间的牢固工作关系。伙伴关系利用了参与巷道和桥梁维护的双方的优势。展望未来，该部门将继续利用与维修行业的合作关系优势。许多新的挑战迫在眉睫，部门有信心将能够克服这些挑战。

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