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首页> 外文会议>International conference on public administration >The Business Process Reengineering in Reforming Administrative Examinations and Approval System of Local Government —The Case of Yuhang
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The Business Process Reengineering in Reforming Administrative Examinations and Approval System of Local Government —The Case of Yuhang

机译：地方政府行政审批体制改革中的业务流程再造-以余杭为例

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摘要

Currently, the reform of administrative examination and approval system through Business Process Reengineering (BPR) approach has been a hot spot of innovative practices for local government. In this paper, we considered it as a research object and investigated Yuhang as the representative of administrative examination and approval BPR by empirical methods of depth interviews, document studies and questionnaire surveys. We analyze specific approaches of management tools, organizational structure, quality of personnel, information technology, approval process of the reform of administrative examination and approval system in Yuhang, and compare the differences of administrative costs, administrative efficiency, public satisfaction and administrative resources before and after BPR. we put forward some rational proposals, such as: the effective combination between tools and value, the effective combination between strategic and tactical, and the effective combination between system development and personnel training, to make up the limitations of administrative examination and approval system reform through BPR.
机译：当前，通过业务流程再造（BPR）方法对行政审批系统进行的改革一直是地方政府创新做法的热点。本文将其作为研究对象，通过深度访谈，文献研究和问卷调查等经验方法，以余杭地区为行政审批BPR的代表。我们分析了余杭市行政管理手段，组织结构，人员素质，信息技术，行政审批制度改革的审批过程等具体方法，比较了行政成本，行政效率，公众满意度和行政资源的差异。 BPR之后。我们提出了一些合理的建议，例如：工具与价值的有效结合，战略与战术的有效结合，制度发展与人员培训的有效结合，以弥补行政审批制度改革的局限性。 BPR。

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