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Effects of the Multi-Modal Communication tool on Communication and Change Detection for Command Control Operators

机译：多模式通讯工具对指挥和控制操作员通讯和变更检测的影响

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摘要

Due to the highly demanding and stressful mission set encountered by Command and Control (C2)operators, researchers at the Air Force Research Laboratory have developed a network-centric, multi-modalcommunication-monitoring suite. In previous studies, this tool has been shown to increase communicationmonitoring effectiveness and reduced workload for participants monitoring communication displays.However, in addition to communication displays, C2 operators often have the additional burden ofmonitoring tactical displays in order to create real-time representations of dynamic battlefield conditions.Creating this real-time picture is necessary to efficiently plan, coordinate, and control assets to accomplishmission objectives. This multi-tasking environment across different displays leaves C2 operatorssusceptible to missed information. The current study examined the performance and workload associatedwith monitoring both communication and tactical displays for critical information or changed events withvarying communication management tools. Results indicated that the Multi-Modal Communication suiteaided performance on both the communication and change detection task when compared with standardradio and chat displays. In addition, Multi-Modal Communication suite was found to reduce the perceivedmental workload of this complex task.
机译：由于指挥与控制（C2）遇到了要求很高且压力很大的任务 运营商，空军研究实验室的研究人员已经开发出以网络为中心的多模式 通讯监视套件。在以前的研究中，已经证明此工具可以增加交流 监控效果并减少了参与者监控通信显示的工作量。 但是，除了通讯显示外，C2操作员通常还承担额外的负担。 监视战术显示，以创建动态战场条件的实时表示。 创建此实时图片对于有效地计划，协调和控制资产以完成任务是必不可少的 任务目标。这种跨多个显示器的多任务环境使C2操作员离开 容易丢失信息。当前的研究检查了与之相关的性能和工作量 通过监视通讯和战术显示以获取关键信息或更改的事件 各种通讯管理工具。结果表明，多模式通信套件 与标准相比，有助于通信和变更检测任务的性能 广播和聊天显示。另外，发现多模式通信套件可以减少感知 这项复杂任务的精神工作量。

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