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From Bottom-up Insights to Feature Ideas: A Case Study into the Office Environments of Older Knowledge Workers

机译:从自下而上的见解特征思想:以老知识工作者办公环境为例

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Given recent demographic changes, adapting the office environments of older knowledge workers to their needs has become increasingly important in supporting an extension of working life. In this paper, we present a case study research of older knowledge workers in Romania, with the goal of gaining bottom-up insights that support the ideation, design, and development of features for a smart work environment. Utilizing a multi-method approach, we combine (1) contextual interviews and observations, (2) an analysis of needs and frictions for deriving insights, (3) an ideation workshop for eliciting potential features, (4) an online survey among experts for evaluating the final feature ideas, and (5) early stage prototyping of selected feature ideas. Following this comprehensive yet efficient approach, we were able to gain a rich understanding of the work realities and contexts of older knowledge workers and to transform that understanding into a concrete set of prioritized feature ideas.
机译:鉴于最近的人口变化,调整老知识工作者的办公环境对于他们的需求已经越来越重要,在支持工作生活的延伸方面变得越来越重要。在本文中,我们展示了罗马尼亚老知识工作者的案例研究,目的是获得支持智能工作环境的思想,设计和开发的自下而上的见解。利用多方法方法,我们结合(1)上下文访谈和观察,(2)对派生洞察力的需求和摩擦分析,(3)一种诱惑潜在特征的想法研讨会,(4)专家专家之间的在线调查评估最终的特征思想,(5)选定的特征思想的早期原型设计。在这种全面但有效的方法之后,我们能够丰富地了解老知识工作者的工作现实和背景,并将这种理解转变为一个具体的优先功能思想。

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