Performance management in public Portuguese's hospitals

机译：葡萄牙公立医院的绩效管理

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In the first phase of this work we propose to evaluate performance in the extent to which public hospitals that use enterprise performance evaluation methodologies like Balanced Scorecard (BSC), can achieve better results in different dimensions to evaluate the established indicators. The four dimensions of performance evaluation that we are analyzing are the dimension of quality of services, access to hospital care, healthcare performance and economic and financial performance. In this paper, we analyze the results for the degree of fulfillment of the objectives set for the year 2010 in thirty-four hospitals. The analysis shows that only five of thirty-four hospitals completed six or more indicators of the eight indicators that are established each year for these hospitals.

机译：在这项工作的第一阶段，我们建议在使用企业绩效评估方法（例如平衡计分卡（BSC））的公立医院可以在不同维度上取得更好结果来评估既定指标的范围内，评估绩效。我们正在分析的绩效评估的四个维度是服务质量，获得医院护理的机会，医疗保健绩效以及经济和财务绩效的维度。在本文中，我们分析了34家医院实现目标的程度的结果。分析表明，在每年为这些医院建立的八项指标中，三十四家医院中只有五家完成了六个或更多指标。

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《Iberian Conference on Information Systems and Technologies》|2013年|1-4|共4页
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Caiado Jose Carlos; Neto Miguel;
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Strategic planning; balanced scorecard; financial resources; goals; hospitals; performance measurement;

机译：战略规划;平衡计分卡;财务资源;目标;医院;绩效评估;

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Performance management in public Portuguese's hospitals

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