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Using Text Mining to Analyze User Forums

机译:使用Text Mining来分析用户论坛

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摘要

Product discussion boards are a rich source of information about consumer sentiment about products, which is being increasingly exploited. Most sentiment analysis has looked at single products in isolation, but users often compare different products, stating which they like better and why. We present a set of techniques for analyzing how consumers view product markets. Specifically, we extracted relative sentiment analysis and comparisons between products, to understand what attributes users compare products on, and which products they prefer on each dimension. We illustrate these methods in an extended case study analyzing the sedan car markets.
机译:产品讨论委员会是有关消费者情绪的丰富信息来源,这是越来越普遍的利用。大多数情绪分析都看过单独的产品,但用户通常比较不同的产品,陈述它们更好,为什么。我们展示了一组技术,用于分析消费者如何查看产品市场。具体而言,我们提取了产品之间的相对情绪分析和比较,了解用户比较产品的属性,以及他们更喜欢每个维度的产品。我们在延长案例研究中说明了这些方法,分析了轿车市场。

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