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Democratizing Business Process Management: Empowering Process Participants to Contribute to the Enactment of Business Processes

机译:使业务流程管理民主化:授权流程参与者为业务流程的制定做出贡献

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Employee empowerment, meaning among other granting employees discretion to change work processes, has been identified as mean to improve the performance of an organization. Although the involvement of business process participants has been identified as one of the key success factors for BPM projects, end users are typically not participating in the modeling process nor are they involved in the implementation of the modelled processes based on supporting IT systems. Therefore the direct influence of employees on their work processes supported by IT systems is limited. To overcome this limitation this paper presents an agile business process management approach based on a strong involvement of process participants. To foster the involvement we propose a reduced model size and complexity, the iterative enrichment of the process model with exceptional paths and the possibility to migrate process instances to newer process model versions. We show which parts of this proposal are already used today, which additional requirements exist, which available research helps to propose solutions for the open issues and which hypothesis lying beyond our proposal we're planning to test.
机译:赋予员工权力,包括授予员工改变工作流程的自由裁量权,已被认为是提高组织绩效的手段。尽管业务流程参与者的参与已被认为是BPM项目成功的关键因素之一,但是最终用户通常不参与建模过程,也不参与基于支持IT系统的建模过程的实现。因此,员工对IT系统支持的工作流程的直接影响是有限的。为了克服此限制,本文提出了一种基于流程参与者的大力参与的敏捷业务流程管理方法。为了促进参与,我们建议减小模型的大小和复杂性,以特殊的路径迭代丰富过程模型,并可以将过程实例迁移到更新的过程模型版本。我们将显示该提案的哪些部分已在今天使用,存在哪些其他要求,哪些可用的研究有助于为未解决的问题提供解决方案,以及哪些假设超出了我们计划测试的提案。

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