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A Learning Evaluation Model for Lean Training Deployment Success

机译:精益培训和部署成功的学习评估模型

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Developing Lean skills across all the employees of an organization is the foundation to a successful Lean deployment. Much has been written about the multitude of Lean tools and techniques that are instrumental to a Lean process transformation and many have also noted that 'soft' skills are equally important in ensuring the success of a Lean transformation initiative. Delivering the appropriate learning to employees and company leaders that effectively teaches both these 'hard' and 'soft' skills can make or break a Lean transformation effort, but how can a company know whether or not their Lean learning programs are effective? An evaluation method that is linked to desired employee behaviors and business results is required to ensure learning appropriateness and effectiveness. This paper presents results from the research conducted and the application of developing a framework for evaluating Lean learning effectiveness by adapting the Kirkpatrick learning evaluation model. This approach includes a Lean learning case study performed within a large multi-national company where a methodology for predicting learning outcomes has been developed by adapting a learning evaluation model.
机译:在组织的所有员工中发展精益技能是成功部署精益的基础。关于精益过程转换的多种精益工具和技术的文献很多,许多人还指出,“软”技能对于确保精益转型计划的成功同样重要。向有效教授这些“硬”和“软”技能的员工和公司领导者提供适当的学习知识,可以使精益转型工作成败,但是公司如何才能知道他们的精益学习计划是否有效?需要一种与期望的员工行为和业务成果相关联的评估方法,以确保学习的适当性和有效性。本文介绍了通过采用柯克帕特里克(Kirkpatrick)学习评估模型而进行的研究和开发精益学习有效性评估框架的结果。这种方法包括在一家大型跨国公司中进行的精益学习案例研究,该公司通过适应学习评估模型,开发了一种预测学习成果的方法。

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