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首页> 外文会议>IFIP TC 13 International Conference on Human-Computer Interaction >Towards Deeper Understanding of User Experience with Ubiquitous Computing Systems: Systematic Literature Review and Design Framework
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Towards Deeper Understanding of User Experience with Ubiquitous Computing Systems: Systematic Literature Review and Design Framework

机译：深入了解普适计算系统的用户体验：系统文献回顾和设计框架

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摘要

Over the past decades, a plethora of innovative ubiquitous computing (ubicomp) systems have been constructed. The acceptance of the systems, however, depends on how users experience them in real contexts. While many of the ubicomp research projects include some form of user study, there is no overview of how user experience (UX) is approached in ubicomp research. To this end, we conducted a systematic literature review of ubicomp UX studies. Our findings reveal that users'experiences with ubicomp systems have often been investigated in rather lightweight ways, for example by addressing basic usability issues, collecting ratings by simple, predetermined scales, or producing descriptions of general experiences such as fun and trust. Based on the findings we argue that a deeper and more fine-grained understanding of user experience would help developing more successful ubicomp systems. We propose a ubicomp UX framework that can help design and evaluate ubicomp systems with a desirable set of target experiences.
机译：在过去的几十年中，已经构建了许多创新的普适计算（ubicomp）系统。但是，系统的接受程度取决于用户在实际环境中的体验方式。尽管许多ubicomp研究项目都包括某种形式的用户研究，但没有概述ubicomp研究如何利用用户体验（UX）。为此，我们对ubicomp UX研究进行了系统的文献综述。我们的发现表明，通常以相当轻量级的方式来调查用户对ubicomp系统的体验，例如，通过解决基本的可用性问题，通过简单的预定比例来收集评分，或提供诸如娱乐和信任之类的一般体验的描述。基于这些发现，我们认为对用户体验的更深入，更细粒度的了解将有助于开发更成功的ubicomp系统。我们提出了ubicomp UX框架，该框架可以帮助设计和评估具有理想目标体验的ubicomp系统。

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