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首页> 外文会议>Annual Hawaii International Conference on System Sciences >Knowledge Creation and Loss within a Software Organization: An Exploratory Case Study
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Knowledge Creation and Loss within a Software Organization: An Exploratory Case Study

机译：软件组织内的知识创造和损失：探索性案例研究

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Software development activities are very critical, since most of them heavily depend on individuals' knowledge and their capabilities. This knowledge must be retained and managed in order to avoid productivity breakdowns. This paper empirically explores how knowledge is created and lost in a software organization, and discusses implications for software development. This is done through a case study in which we investigated a Brazilian R&D Institute. We found that knowledge creation can be achieved through: (1) knowledge sources, (2) architectural frameworks that contain common applications and architectures for a set of projects, and (3) lessons learned that contains concerns regarding previous projects. Additionally, we verified that some teams' actions might influence knowledge loss. To identify and to understand which aspects are related to managing knowledge is the first step towards avoiding its loss and facilitating organizational learning. Our work contributes to this end.
机译：软件开发活动非常关键，因为大多数活动很大程度上取决于个人的知识和能力。必须保留和管理这些知识，以避免生产力下降。本文从经验上探讨了如何在软件组织中创建和丢失知识，并讨论了对软件开发的意义。这是通过案例研究完成的，在该案例中我们调查了巴西的R＆D研究所。我们发现，可以通过以下方式实现知识创造：（1）知识源;（2）包含一组项目的通用应用程序和体系结构的体系结构框架;（3）所包含的与先前项目有关的经验教训。此外，我们验证了某些团队的行为可能会影响知识流失。识别和了解哪些方面与知识管理有关，这是避免知识流失并促进组织学习的第一步。我们的工作为此做出了贡献。

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