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Evaluation Of Digital Library's Usability Using the System Usability Scale Method of (A Case Study)

机译：利用（案例研究）的系统可用性规模方法评估数字图书馆的可用性

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The benefit of Information Technology (IT) has spread to almost all fields, including in libraries. IT applications in libraries are the automation of libraries and digital libraries. Digital library or digital library system is the concept of using the internet and information technology in library management. Many libraries have implemented digital libraries, one of them is E-Perpus belongs to Depok City. E-Perpus contains digital books that can be accessed online 24 hours, anytime and everywhere. However, when an application has been launched, it is necessary to evaluate to find out how effective, efficient, and satisfying the application according to the user, what obstacles they might face and the feedback given later can be a benchmark for improving the performance of the application so that it is better in the future. Therefore, in this study, we will conduct an evaluation of usability using the System Usability Scale(SUS) to find out the effectiveness of SUS to evaluate the usability of the system. The results of the evaluation show that the SUS score of E-Perpus is 69.6. It is indicated that the application was included in the Marginal High, OK category, and a D predicate. In addition, for its relation to the Net Promoter Score, it shows that users have the potential to become Detractors where they feel less satisfied with the product or service and can have a negative effect on the brand by a negative review.
机译：信息技术（IT）的好处已经扩展到几乎所有领域，包括库。图书馆中的应用程序是库和数字图书馆的自动化。数字图书馆或数字图书馆系统是在图书馆管理中使用互联网和信息技术的概念。许多图书馆已经实施了数字图书馆，其中一个是E-Perpus属于Depok City。 E-PERPU包含数字书籍，可以在线访问24小时，随时随地访问。但是，当启动申请时，有必要评估，以了解根据用户的应用程度，高效，满足应用程序，他们可能面临的障碍以及稍后给出的反馈可以成为提高性能的基准申请使其在未来更好。因此，在本研究中，我们将使用系统可用性规模（SUS）来进行可用性评估，以找出SUS评估系统可用性的有效性。评估结果表明，E-PERPUS的SUS得分为69.6。结果表明该应用程序包含在边缘高，OK类别和D谓词中。此外，由于其与净启动子评分的关系，它表明，用户有可能成为批评者，他们对产品或服务感到不满意，并通过否定审查对品牌产生负面影响。

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