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Intercultural Knowledge Transfer in Teams -Findings Based on a Case Study

机译：团队间的跨文化知识转移-基于案例研究的发现

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摘要

The following paper is dedicated to knowledge management, whereby the focus is on the transfer of relevant knowledge in an intercultural team. The purpose of this study was to empirically examine, in regard to a research centre whose employees are carriers of different cultures, how an intercultural team deals with the interculturality of its members and how it affects the knowledge transfer process. The research object was the intercultural team of the research institute Science-to-Business Marketing Research Centre at the Munster University of Applied Sciences (MUAS) in Germany. Ten guided interviews were conducted with ten employees of ten different nationalities. As the investigation has shown, the processes of knowledge transfer within the team of the research centre are not standardized. The actual transfer of knowledge occurs between employees on a personal level during everyday communication. The Science-to-Business Marketing Research Centre has developed a unique team culture, in spite of individually different cultural backgrounds. This supports collaboration and knowledge transfer within the team and helps to overcome barriers caused by cultural differences. The team's cultural diversity generates knowledge in itself and creates synergy.
机译：以下论文致力于知识管理，其中重点是跨文化团队中相关知识的转移。这项研究的目的是就一个研究中心（其雇员是不同文化的载体）进行实证研究，考察一个跨文化团队如何应对其成员的跨文化性以及它如何影响知识转移过程。研究对象是德国芒斯特应用科学大学（MUAS）研究机构科学对企业营销研究中心的跨文化团队。与来自十个不同国籍的十名员工进行了十次指导性访谈。如调查所示，研究中心团队内部的知识转移过程尚未标准化。在日常沟通中，实际的知识转移发生在员工之间的个人层面上。尽管企业文化背景各不相同，但企业对企业市场营销研究中心已发展出独特的团队文化。这支持团队内部的协作和知识转移，并有助于克服文化差异造成的障碍。团队的文化多样性本身会产生知识并产生协同作用。

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