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The Rise of the Conversational Interface: A New Kid on the Block?

机译:对话界面的兴起:一个新手在块上?

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The conversational interface has become a hot topic in the past year or so, providing the primary means of interaction with chat-bots, messaging apps, and virtual personal assistants. Major tech companies have been making huge investments in the supporting technologies of artificial intelligence, such as deep learning and natural language processing, with the aim of creating systems that will enable users of smartphones and other devices to obtain information and access services in a natural, conversational way. Yet the vision of the conversational interface is not new, and indeed there is a history of research in dialogue systems, voice user interfaces, embodied conversational agents, and chat-bots that goes back more than fifty years. This chapter explores what has changed to make the conversational interface particularly relevant today, examines some key issues from earlier work that could inform the next generation of conversational systems, and highlights some challenges for future work.
机译:对话界面在过去一年左右的时间里已成为热门话题,它提供了与聊天机器人,消息传递应用程序和虚拟个人助理进行交互的主要方式。大型科技公司一直在对人工智能的支持技术(例如深度学习和自然语言处理)进行巨额投资,目的是创建一种系统,以使智能手机和其他设备的用户能够以自然的方式获得信息和访问服务,对话方式。但是,对话界面的愿景并不是什么新鲜事物,事实上,对话系统,语音用户界面,具体化的对话代理和聊天机器人的研究已有50多年的历史了。本章探讨了使对话界面在今天变得尤为重要的更改,研究了早期工作中可能为下一代对话系统提供信息的一些关键问题,并着重指出了未来工作中的一些挑战。

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