• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文会议>International Conference on Informatics and Computational Sciences >Interpretive Flexibility in Using Mobile Applications to Handle Public Complaints by Government Officials
【24h】

Interpretive Flexibility in Using Mobile Applications to Handle Public Complaints by Government Officials

机译：使用移动应用程序处理政府官员公开投诉的解释性灵活性

获取原文
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

The interpretation of government officers on Citizen Relation Management (CRM) application that used in daily organizational communication is constructed through the understanding and experience of using technology in the practice of work completion. The member of an organization has flexibility in interpreting the use of technology that such interpretation is usually the result of a social construction. The concept of Social Construction of Technology from Pinch and Bijker and its development that belongs to Humphreys are employed to analyze the use of technology at government organizational communications by emphasizing its essential elements, interpretative flexibility. Through in-depth interview to seven informants showed that the same technology used by users within the organization has the flexibility to be interpreted differently. The interpretation, attitude and the use of communication technology in an organization are constructed within the social context. The findings of this study are power and structural factors play a role to show the process of shaping the meaning of technology use within government organizational communications.
机译：日常组织沟通中使用的政府官员对公民关系管理（CRM）应用程序的解释是通过在完成工作的实践中使用技术的理解和经验而构建的。组织成员在解释技术使用方面具有灵活性，这种解释通常是社会建设的结果。潘克斯和比克（Pinch and Bijker）的技术社会建构概念及其来自汉弗莱斯（Humphreys）的发展通过强调技术的基本要素和解释灵活性来分析技术在政府组织沟通中的使用。通过对七名线人的深入采访，表明组织内用户使用的相同技术具有不同解释方式的灵活性。组织中的解释，态度和通信技术的使用是在社会环境中构建的。这项研究的发现是力量和结构因素在显示塑造政府组织沟通中技术使用的意义的过程中发挥了作用。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号