An overview of artificial intelligence based chatbots and an example chatbot application

机译：基于人工智能的聊天机器人概述和示例聊天机器人应用程序

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ChatBot can be described as software that can chat with people using artificial intelligence. These software are used to perform tasks such as quickly responding to users, informing them, helping to purchase products and providing better service to customers. In this paper, we present the general working principle and the basic concepts of artificial intelligence based chatbots and related concepts as well as their applications in various sectors such as telecommunication, banking, health, customer call centers and e-commerce. Additionally, the results of an example chabbot for donation service developed for telecommunication service provider are presented using the proposed architecture.

机译：可以将ChatBot描述为可以使用人工智能与人聊天的软件。这些软件用于执行任务，例如快速响应用户，通知用户，帮助购买产品并为客户提供更好的服务。在本文中，我们介绍了基于人工智能的聊天机器人的一般工作原理和基本概念以及相关概念，以及它们在电信，银行，卫生，客户呼叫中心和电子商务等各个领域的应用。此外，使用建议的架构介绍了为电信服务提供商开发的捐赠服务示例Chabbot的结果。

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《Signal Processing and Communications Applications Conference》|2018年|1-4|共4页
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Naz Albayrak; Aydeniz Özdemir; Engin Zeydan;
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Robots; Dogs; Facebook; Natural language processing; Software; Communications technology; Machinery;

机译：机器人;狗; Facebook;自然语言处理;软件;通信技术;机械;

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机译：人工智能聊天行为改变模型设计人工智能聊天促进体育活动和健康饮食：观点
2. Enhancing Customer Service Using Chatbot Application Through Artificial Intelligence [J] . M. Prabu, T. Sai Tarun, A. Shereef Naina Mohamed, Journal of computational and theoretical nanoscience . 2020,第4期

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机译：用于伊斯兰银行和金融的人工智能和NLP的聊天聊天
4. An overview of artificial intelligence based chatbots and an example chatbot application [C] . Naz Albayrak, Aydeniz ?zdemir, Engin Zeydan Signal Processing and Communications Applications Conference . 2018

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5. An Adaptive Retrieval Framework for Multi-Turn Retrieval-Based Chatbots [D] . Wang, Disen. 2021

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6. Artificial Intelligence Chatbot for Depression: Descriptive Study of Usage [O] . Gilly Dosovitsky, Blanca S Pineda, Nicholas C Jacobson, 2020

机译：用于抑郁症的人工智能聊天：使用描述性研究
7. Artificial Intelligence Chatbot Behavior Change Model for Designing Artificial Intelligence Chatbots to Promote Physical Activity and a Healthy Diet: Viewpoint [O] . Jingwen Zhang, Yoo Jung Oh, Patrick Lange, 2020

机译：人工智能聊天行为改变模型设计人工智能聊天促进体育活动和健康饮食：观点
8. Overview of Artificial Intelligence and Robotics. Volume 1: Artificial Intelligence. Part B: Applications [R] . Gevarter, W. B. 1983

机译：人工智能与机器人概述。第1卷：人工智能。 B部分：申请

An overview of artificial intelligence based chatbots and an example chatbot application

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