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Social Media, Software Engineering Collaboration Tools and Software Company's Performance

机译：社交媒体，软件工程协作工具和软件公司的表现

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Software Engineering (SE), like any other field, is utilizing Web 2.0. Within Web 2.0. Social Media (SM) is changing the landscape of Software Engineering (SE) and has the ability to improve the performance of Software Engineering Organizations (SEO). Regardless of the seeming widespread use of Social Media (SM) in SE, there is still little knowledge about the benefits or risks of SM usage as well as which SM tools could be used to enhance SE Organization's performance, and the influence they may show on the quality of software. Furthermore, in order to increase the success rate, organizations have to be able to take advantage of crisis situation as well. However, utilization of SM in CM appears as an under-studied topic and there is an emerging need of compact framework in this domain. Furthermore, so far, academic research conducted on SM, remains incomprehensive regarding its numerous purposes and subsequent influences on organizations. Same is the case for SM utilization in CM. In addition to SM, SE collaboration tools are also a vital source of improving performance. Prior literature indicates towards the need for research work on utilization of Web 2.0, especially SM and other collaboration tools, for CM in SEOs. Hence, there is a need for a thorough research on this topic. The present research aims to examine the role of social media and software engineering collaboration tools for effective crisis management and improved performance of software organizations. Based on extensive literature review and relevant theories, the present research aims to provide a conceptual framework of the use of SM and SE collaboration tools to enhance the performance of software engineering companies. Furthermore, the mediating role of crisis management is also be proposed.
机译：软件工程（SE）与任何其他字段一样，正在利用Web 2.0。在Web 2.0中。社交媒体（SM）正在改变软件工程的景观（SE），并有能力提高软件工程组织的性能（SEO）。无论SE中的社交媒体（SM）似乎广泛使用，仍然对SM使用的好处或风险仍然存在知识，以及哪种SM工具可用于提高SE组织的性能，以及他们可能展示的影响软件的质量。此外，为了增加成功率，组织必须能够利用危机情况。但是，SM以cm以下的域名利用为单位的主题，并且在该域中具有紧凑型框架的新兴需求。此外，到目前为止，在SM进行的学术研究仍然存在对其许多目的和随后对组织的影响仍然存在。 CM中的SM利用也是如此。除SM外，SE协作工具还是提高性能的重要来源。现有文献表明，在SEO中的CM中，对Web 2.0，特别是SM和其他协作工具的利用进行研究工作。因此，需要对该主题进行全面研究。本研究旨在审查社交媒体和软件工程协作工具的作用，以实现有效的危机管理和软件组织的绩效。基于广泛的文献综述和相关理论，本研究旨在提供SM和SE协作工具的概念框架，以提高软件工程公司的性能。此外，还提出了危机管理的中介作用。

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