Location Analytics for Churn Service Type Prediction

机译：Churn Service类型预测的位置分析

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Churn has always been a challenge for companies that trade products or services. Research work has been focusing on predicting customer churn, however, the relationship between churn and geospatial information have not been fully explored. In this work, it was hypothesized that geospatial information exhibits a correlation with churn pattern. Empirical study was conducted to employ five different similarity algorithms to investigate the similarity between one churn location to others. The findings suggested that location features do assert a positive effect on customer churn with the accuracy of 70.24% using Hamming algorithm based on top 31 rows of majority voting.

机译：流失一直是贸易产品或服务的公司挑战。研究工作一直专注于预测客户流失，然而，尚未完全探索流失与地理空间信息之间的关系。在这项工作中，假设地理空间信息表现出与流失模式相关的相关性。进行实证研究以雇用五种不同的相似性算法，以研究一个流失位置与他人的相似性。研究结果表明，使用基于大多数大多数投票的前31行的汉明算法，定位特征对客户流失的积极影响。

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《International conference on omputational science and technology》|2020年|xv 734 p.|共10页
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作者
Nicholas Yu-Zhe Tan; Choo-Yee Ting; Chuing Ching Ho;
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正文语种
中图分类计算技术、计算机技术;
关键词
Location Analytics; Churn; Prediction;

机译：位置分析;搅拌;预测;

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专利

1. Developing a prediction model for customer churn from electronic banking services using data mining [J] . Abbas Keramati, Hajar Ghaneei, Seyed Mohammad Mirmohammadi Financial Innovation . 2016,第1期

机译：使用数据挖掘为电子银行服务的客户流失开发预测模型
2. Modeling Data Mining Applications for Prediction of Prepaid Churn in Telecommunication Services [J] . Goran Kraljevic, Sven Gotovac Automatika . 2010,第3期

机译：建模数据挖掘应用程序以预测电信服务中的预付费用户流失
3. Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques [J] . Kristof Coussement, Dirk Van den Poel Expert systems with applications . 2008,第1期

机译：订阅服务中的客户流失预测：支持向量机在比较两种参数选择技术时的应用
4. Location Analytics for Churn Service Type Prediction [C] . Nicholas Yu-Zhe Tan, Choo-Yee Ting, Chuing Ching Ho International conference on omputational science and technology . 2020

机译：Churn Service类型预测的位置分析
5. Exploring Models with Social Network Analytics to Improve Churn Prediction of Mobile Phone Operators. [D] . Ramsey, Mark S. 2013

机译：使用社交网络分析探索模型，以改善手机运营商的客户流失预测。
6. A user-generated data based approach to enhancing location prediction of financial services in sub-Saharan Africa [O] . Grant McKenzie, R. Todd Slind -1

机译：基于用户生成的数据的方法可增强撒哈拉以南非洲金融服务的位置预测
7. Developing a prediction model for customer churn from electronic banking services using data mining [O] . Abbas Keramati, Hajar Ghaneei, Seyed Mohammad Mirmohammadi 2016

机译：使用数据挖掘为电子银行服务的客户流失开发预测模型

Location Analytics for Churn Service Type Prediction

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