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首页> 外文会议>ITS America annual meeting and exposition >QUANTIFYING BENEFITS TO USERS OF THE SAN FRANCISCO BAY AREA 511 TRAVEL TIME SERVICE
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QUANTIFYING BENEFITS TO USERS OF THE SAN FRANCISCO BAY AREA 511 TRAVEL TIME SERVICE

机译：量化旧金山湾区511旅行时间服务的用户的利益

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In April 2006 the Metropolitan Transportation Commission (MTC) completed its 511 strategic plan, which encompasses both phone and web services. In this strategic plan, MTC highlights its commitment to determining whether further investment is warranted in comparison to other regional transportation commitments. A valuable input to this determination is having a quantified estimate of the benefits to users of the 511 system, which is what this study provides. Noblis and MTC worked jointly through the support of the Federal Highway Administration to quantify the annual mobility benefits for routine users of the traveler information service through the application of the HOWLATE (Heuristic On-line Web-Linked Arrival Time Estimator) process.Travelers routinely using the 511 phone and web travel time service predominantly see benefits through changing their time of departure within a 30 minute window and to a lesser frequency by changing their travel route. For routine users of the 511 phone, who cannot afford to be late to their routine destination more than once a month, this translates to an annual network-averaged disutility savings of as much as $885 for trip arrivals in the evening peak, $661 for trip arrivals in the AM peak, and $239 for trip arrivals in the early afternoon. For the longest trips with multiple route options, the savings in trip disutility from routine 511 use can lead to as much as $3000 per year. Detailed quantitative findings from this work can serve to support the MTC goal for quantified estimates of 511 user benefits and will be considered for use in future marketing efforts.
机译：2006年4月，大都会运输委员会（MTC）完成了511个战略计划，其中包括电话和网络服务。在该战略计划中，MTC强调了其与其他区域运输承诺相比是否需要进一步投资的承诺。此确定的重要输入是对511系统用户的收益进行量化估计，这就是本研究提供的结果。 Noblis和MTC在联邦公路管理局的支持下共同合作，通过应用HOWLATE（启发式在线网络链接到达时间估算器）流程，为旅行者信息服务的常规用户量化了每年的出行收益。 常规使用511电话和网络旅行时间服务的旅行者主要可以通过在30分钟的窗口内更改出发时间以及通过更改旅行路线来降低发车频率来受益。对于511手机的常规用户而言，他们每月无法多次延迟到达其常规目的地，这意味着在网络高峰期间，网络平均每年可节省多达885美元的夜间到达目的地的费用，为661美元的旅程节省了费用到达AM高峰，下午到达则为239美元。对于具有多种路线选择的最长行程，每年因使用常规511而节省的行程费用可节省多达3000美元。这项工作的详细定量结果可以支持MTC对511个用户收益进行量化估计的目标，并将被考虑用于未来的营销工作中。

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