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Social Media in Patients' Self-Management of Chronic Disease:The Role of Nurses as Boundary Spanners

机译:社交媒体在慢性病患者自我管理中的作用:护士作为边界扳手的作用

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This paper presents research-in-progress of the adoption and use of social media as part of patients' self-management of their chronic disease. The purpose is to investigate the social and organizational challenges that social media bring to the healthcare setting. We focus on how nurses can act as mediators between the formal healthcare institution and the informal setting in which patients engage via social media. We discuss how the use of social media influences nurses' professional identity, roles and responsibilities. Preliminary findings and existing literature point to two issues of interest: 1) The inclusion of the informal system of self-management and use of social media into the formal healthcare system and 2) The development of the role of nurses as boundary spanners. We wish to pursue these issues in a three-year research project, conducting in-depth case studies in 10 General Practices to investigate the collaborative partnership between patients and nurses.
机译:本文介绍了社交媒体的采用和使用作为患者自我管理其慢性疾病的一部分的研究进展。目的是调查社交媒体给医疗保健环境带来的社会和组织挑战。我们专注于护士如何在正式的医疗机构和患者通过社交媒体参与的非正式场合之间充当调解人。我们讨论了社交媒体的使用如何影响护士的职业身份,角色和责任。初步发现和现有文献指出了两个有趣的问题:1)将非正式的自我管理系统和社交媒体的使用纳入正式的卫生保健系统; 2)护士作为边界扳手的作用得到发展。我们希望在一个为期三年的研究项目中解决这些问题,并在10种通用实践中进行深入的案例研究,以研究患者与护士之间的合作伙伴关系。

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