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首页> 外文会议>2011 International Conference on E-Business and E-Government >Performance measurement of the U.S.'s service management and its enlightment to China: Examples from the transportation service subsidy of the United States
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Performance measurement of the U.S.'s service management and its enlightment to China: Examples from the transportation service subsidy of the United States

机译：美国服务管理的绩效评估及其对中国的启示：以美国运输服务补贴为例

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The service subsidy has become vital for all the countries through service sectors development. In this article, the author firstly designed a framework of service subsidies for government decision-making according to the definition of the service subsidy and its functional features. Then, a detailed explanation of three tiers of performance evaluation indicators (such as key indicators, referential indicators, etc) was elaborated. With the DEA approach, the article then evaluated the performance of the direct expenditures subsidies received by the transportation sectors of the U.S. The result indicated that the service subsidy worked well m the transport sector in the U.S despite of some flaws and the future subsidy should be adjusted accordingly. As the matter to China, the author suggested that the monitoring and supervising is necessary during we grant service subsidies, which might help to optimize the effect of such policy and minimize the possible negative impact. Meanwhile, we should track the tendency of the international rules of service subsidy when we formulate such policy, in case that the domestic policy cause some negative effect over the other countries through trade and rise trade disputes.
机译：通过服务业的发展，服务补贴对所有国家都变得至关重要。本文首先根据服务补贴的定义及其功能特点，设计了政府决策服务补贴框架。然后，详细阐述了绩效评估指标的三个层次（例如关键指标，参考指标等）。然后，使用DEA方法，文章评估了美国运输部门收到的直接支出补贴的效果。结果表明，尽管存在一些缺陷，服务补贴在美国运输部门中仍然运作良好，未来的补贴应为相应地进行了调整。关于中国，笔者认为，在我们给予服务补贴的过程中，有必要进行监督和监督，这可能有助于优化这种政策的效果，并最大程度地减少可能的负面影响。同时，在制定此类政策时，应注意国际服务规则补贴的趋势，以防国内政策通过贸易对其他国家造成负面影响并引发贸易争端。

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