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The Role of Knowledge Management Governance

机译：知识管理治理的作用

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This paper aims to explore how governance of knowledge management (KM) can lead to successful delivery of KM strategic benefits and the critical issues pertaining to it Through a case study method using secondary data of IBM Corporation, the author argues that KM governance plays a critical role in providing a balance between people, process, and technology in KM strategy. Governance of KM is described as an executive framework which includes authority, strategy development, organizational culture, risk management and evaluation and measurement in relation to KM deployment. In the study, it is revealed that governance mechanisms were fitting to support the realization of KM objectives through decision rights arrangements, culture of intelligent collaboration, and nurturing of communities of practice. Finally, this paper suggests that KM governance evolves toward changes in KM strategy. Further research should investigate how the interplay of IT, business, and KM strategies affect the archetypes of KM governance.
机译：本文旨在探讨知识管理（KM）的治理如何导致成功交付KM战略利益以及与之相关的关键问题。通过使用IBM Corporation的辅助数据的案例研究方法，作者认为KM治理起着至关重要的作用。在KM策略中在人员，流程和技术之间取得平衡的角色。知识管理的治理被描述为一个执行框架，其中包括权限，战略制定，组织文化，风险管理以及与知识管理部署相关的评估和衡量。该研究表明，治理机制适合通过决策权安排，智能协作文化和实践社区的培育来支持实现知识管理目标。最后，本文提出了知识管理治理向知识管理策略转变的方向发展。进一步的研究应该调查IT，业务和KM策略之间的相互作用如何影响KM治理的原型。

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