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Out-of-Task Utterance Detection Based on Bag-of-Words Using Automatic Speech Recognition Results

机译:使用自动语音识别结果的基于词袋的任务外话语检测

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Example-based question answering (QA) is an effective approach for real-world spoken dialogue systems. A limitation of an example-based QA is that a system cannot appropriately respond to a user’s question, if a similar questionanswer pair does not exist in the question and answer database (QADB). For a robust spoken dialogue system, it is important to classify if a user’s utterance is in the task or out of the task. In this paper, we describe our approach for out-of-task utterance (OOT) detection. Using the Support Vector Machines (SVM), the detection model is trained with the bag of words from the 10-best automatic speech recognition (ASR) results. The number of words in a question, the number of unknown words, and the maximum similarity score against QADB are also used as features for the OOT detection. We apply our detection model to the Takemaru-kun dialogue system. We evaluate our detection model using adult’s utterances of two years and child’s utterances of one year spoken to Takemaru-kun. Our proposed method decreases the Equal Error Rate (EER) using speech recognition results by 4.4% (from 21.3% to 16.9%) in adult’s speech and by 3.6% (from 31.8% to 28.2%) in child’s speech, compared with the baseline method.
机译:基于示例的问题解答(QA)是用于现实世界中的口语对话系统的有效方法。基于示例的质量检查的局限性在于,如果在问答数据库(QADB)中不存在类似的问题答案对,则系统将无法正确响应用户的问题。对于健壮的语音对话系统,重要的是对用户的话语是在任务中还是在任务外进行分类。在本文中,我们描述了任务外话语(OOT)检测的方法。使用支持向量机(SVM),使用来自10个最佳自动语音识别(ASR)结果的一袋单词训练检测模型。问题中的单词数量,未知单词的数量以及与QADB的最大相似度得分也用作OOT检测的功能。我们将检测模型应用于Takemaru-kun对话系统。我们使用与Takemaru-kun说话的成年人的两年话语和孩子的一年话语来评估我们的检测模型。与基线方法相比,我们提出的方法使用语音识别结果将成年人语音中的平均错误率(EER)降低了4.4%(从21.3%降低到16.9%),将儿童语音降低了3.6%(从31.8%降低到28.2%) 。

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