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Development and Operation of Speech-Oriented Information Guidance Systems, Kita-chan and Kita-robo

机译:以演讲导向信息指导系统,Kita-Chan和Kita-Robo的开发和运营

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The authors have been operating a real-environment speech-oriented information guidance system named “Takemarukun” daily at the Ikoma City North Community Center. The system introduces an example-based one-question-one-answer strategy, noise rejection and an adult versus child user discrimination mechanism. As a result, it realizes robust response generation since its initial operation in Nov. 2002. Following the success of “Takemaru-kun”, two additional systems were developed and installed in a railway station, side by side, since Apr. 2006. Although the three systems share the same core software, “Takemaru-kun” and “Kita-chan” employ CG agents and “Kita-robo” has a robot-like body casing. At the railway station, users can talk to the system of their preference. In this paper, we introduce the two later information guidance systems and report their initial operational results including an analysis of user utterances according to age groups. An analytical result shows that children’s utterances to the robot are twice as many as those to the CG agent. In addition to that, it is observed that children do not make difference in question topics between the systems, but adults do.
机译:作者一直在Ikoma City North Community Centre的日常名为“Takemarukun”的真实讲话的信息指导系统。该系统介绍了一个基于示例的一个问题一答案策略,噪声抑制和成人与子用户辨别机制。因此,它实现了自2002年11月初始操作以来的鲁棒反应生成。继“Takemaru-kun”成功后,自2006年4月以来,两次额外的系统开发并安装在火车站。虽然这三个系统共享相同的核心软件,“Takemaru-kun”和“kita-chan”采用CG代理,“Kita-Robo”有一个类似机器人的身体套管。在火车站,用户可以与他们偏好的系统交谈。在本文中,我们介绍了两个稍后的信息指导系统,并报告了他们的初始操作结果,包括根据年龄组的用户话语分析。分析结果表明,儿童对机器人的话语是CG代理的两倍。除此之外,还观察到儿童在系统之间没有质疑问题,但成年人会这样做。

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