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首页> 外文会议>IEEE International Conference on Service Operations and Logistics, and Informatics >Evaluating And Measuring Knowledge Management's Impact On Supply Chain Performance Using HOQ
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Evaluating And Measuring Knowledge Management's Impact On Supply Chain Performance Using HOQ

机译：评估和衡量知识管理对供应链绩效的影响使用HOQ

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Supply Chain Performance (SCP) depends on several factors additionally its length and the yield of its members. However, manage a Supply Chain (SC) means well managing knowledge as sharing them between actors involved in this process. Knowledge Management (KM) has, of appearance, a direct impact on SCP, but its formalization remains always ambiguous. In this context, this paper aims to determining the KM impact on the SCP through highlighting the relation between KM Elements (KME) and SCP Evaluation Criteria (SCPEC). Our approach consists, in the beginning, to position the knowledge concept in the SC through a conceptual model that identifies the KM impact on SCP based on mutual relations. Afterward, we adopt the House Of Quality (HOQ) to evaluate and measure the impact of each KME on whole SCPEC, similarly, the impact of whole KME on each SCPEC. An implementation example is proposed in the end.
机译：供应链性能（SCP）依赖于几个因素，其长度和其成员的产量。但是，管理供应链（SC）意味着良好地管理知识，因为在参与此过程中涉及的演员之间共享它们。知识管理（KM）出现了直接影响SCP，但其形式化仍然含糊不清。在这种情况下，本文旨在通过突出KM元素（KME）和SCP评估标准（SCPEC）之间的关系来确定对SCP的KM冲击。在一开始，我们的方法通过概念模型来定位SC中的知识概念，该模型识别基于相互关系的SCP对SCP的影响。之后，我们采用质量（HOQ）的房屋来评估和衡量每个KME对整个SCPEC的影响，同样地，全人均对每个SCPEC的影响。最后提出了一个实现示例。

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