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Flexible exception handling in a multi-agent enactment model for knowledge-intensive processes

机译:用于知识密集型流程的多功能颁布模型中灵活处理

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Exceptions in knowledge-intensive processes are often the result of resource failures. Following a knowledge-based approach we demonstrate how semantic information about the resources involved and a set of generic event-condition-action rules are used to handle resource-related exceptions within a multi-agent enactment environment. The scenario of an IT-helpdesk is used to illustrate the application of the concepts described within a practical environment.
机译:知识密集型进程中的例外通常是资源失败的结果。遵循基于知识的方法,我们演示了关于所涉及的资源的语义信息和一组通用事件条件 - 操作规则用于处理多代理制定环境中的资源相关的异常。 IT-HELPDESK的场景用于说明在实际环境中描述的概念的应用。

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