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Application of Business Process Reengineering as a Process Improvement Tool: A Case Study

机译：业务流程再造作为过程改进工具的应用：一个案例研究

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The environment in which organisations function at present is characterised by precipitous variation and development. In consequence, if they are to remain competitive, organisations must constantly improve their processes and systems. The improvements referred to must relate mainly to the effective and efficient utilisation of scarce resources within the organisation, and cause a shift in organisational priorities. The shift from product centredness to customer centredness makes change inevitable. Globally organisations are eagerly seeking innovative philosophies and theories that will help them achieve growth, competitiveness and productivity. Business process reengineering (BPR) is recognised as a methodology which could be beneficial in attaining the goals. Developed during the 1990s, BPR is a derivative of other Japanese methodologies such as just in time and process focus. Its hallmark is the sweeping restructuring of processes, transformation of alignment and streamlining of processes within an organisation. The aim of the paper is to identify a specific application which could facilitate improvements to the processes of a selected organisation. The correct application of the BPR methodology would result in effective and efficient processes.
机译：目前组织功能的环境的特征在于急剧的变异和发育。因此，如果他们保持竞争力，组织必须不断改进他们的流程和系统。提到的改进必须主要涉及组织内稀缺资源的有效和有效利用，并导致组织优先事项的转变。从产品百分比到客户居中的转变会变得不可避免。全球组织正在急切地寻求创新的哲学和理论，帮助他们实现增长，竞争力和生产力。业务流程再造（BPR）被认为是一种可能有利于实现目标的方法。在20世纪90年代开发，BPR是其他日本方法的衍生物，如在时间和过程重点中。它的标志是扫描过程的重组，转变对准和组织内流程的简化。本文的目的是识别可以促进改进所选组织的过程的特定应用程序。 BPR方法的正确应用会导致有效和有效的过程。

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