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首页> 外文会议>International Conference on Human-Computer Interaction >Chatbot in a Campus Environment: Design of LiSA, a Virtual Assistant to Help Students in Their University Life
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Chatbot in a Campus Environment: Design of LiSA, a Virtual Assistant to Help Students in Their University Life

机译：在校园环境中聊天：Lisa设计，虚拟助理，帮助学生在大学生活中

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摘要

This work presents some initial results of our research about the design and implementation of "LiSA" (Link Student Assistant), a chatbot intended to help students in their campus life, through information and services. The focus of our research is to understand which kind of information and services are better accessed through this kind of touch point, how the chatbot personality influences the user experience and the interaction and which level of intelligence should be implemented. After an analysis of the state of the art in the considered application domain we investigated, through a survey, the users' needs and their inclination to the use of a chatbot for this specific purpose. A chatbot was created to deliver the survey, allowing to understand both the users' needs and their behaviour while using the tool.
机译：这项工作介绍了我们关于“LISA”（链接学生助理）的设计和实施的研究的一些初步结果，旨在通过信息和服务帮助学生在校园生活中帮助学生的聊天。我们的研究的重点是了解通过这种触摸点更好地访问哪种信息和服务，聊天人格如何影响用户体验和互动以及应该实现哪种智能水平。在考虑的应用领域分析我们调查的应用领域，通过调查，用户的需求及其对这种特定目的使用聊天的倾向。创建了聊天栏以提供调查，允许在使用该工具时了解用户的需求及其行为。

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