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首页> 外文会议>International Conference on Computers Industrial Engineering >DYNAMIC MODELLING OF THE RELATIONSHIP BETWEEN RISKS OF ACTIVITIES AND OPERATIONAL COSTS REDUCTION IN THE POST-IMPLEMENTATION PHASE OF THE ENTERPRISE RESOURCE PLANNING SYSTEM USING FUZZY COGNITIVE MAPS
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DYNAMIC MODELLING OF THE RELATIONSHIP BETWEEN RISKS OF ACTIVITIES AND OPERATIONAL COSTS REDUCTION IN THE POST-IMPLEMENTATION PHASE OF THE ENTERPRISE RESOURCE PLANNING SYSTEM USING FUZZY COGNITIVE MAPS

机译：采用模糊认知地图的企业资源规划系统的开发阶段与运营成本与运营成本之间关系的动态建模

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摘要

An Eenterprise Resource Planning (ERP) software provides an accurate automation system that can reduce operational costs without creating costly shortcuts. In fact a successful ERP project can cut the fat out of operational costs. But in many firms that have adopted ERP (despite success in the implementation phase of the system), this will not be achieved. The successful implementation of an ERP system is just the first step in achieving a successful system and its sustainable advantages depend on continuous support, maintenance and upgrade of the system in the exploitation or post implementation phase. The post implementation phase is exactly where real challenges begin and many dangerous crises are likely to occur. Numerous risks affect the system due to their size, complexity and high chance of failure. Therefore, risks management in ERP post implementation is a critical issue. In order to help practitioners, this paper studies the risks in ERP post implementation phase and the relationship between the risks of post-ERP implementation activities and the reduction of operational costs in an organization (as one of the most important outputs and achievements of an ERP system) is dynamically modeled with Fuzzy Cognitive Maps (FCMS). The main advantage of FCMs is its ability to model complex phenomena based on experts' perceptions. This tool modelling related and uncertain events by imitation of human reasoning. In this paper, 36 risks were identified and collected and categorized into 5 groups of user, technical, managerial, operational and external risks, and their relationships between them and reduction of operational costs were modelled. According to the findings of this study, managerial risks had the most impact on other system risks and output.
机译：Eenterprise资源规划（ERP）软件提供了一种准确的自动化系统，可以在不创建昂贵的快捷方式的情况下降低运营成本。事实上，成功的ERP项目可以将脂肪造成运营成本。但在许多采用ERP的公司（尽管系统的实施阶段取得了成功），这将无法实现。 ERP系统的成功实施只是实现成功系统的第一步，其可持续优势依赖于在开发或发布实施阶段的持续支持，维护和升级。后实施阶段正是真正挑战开始，许多危险危机可能发生。由于其尺寸，复杂性和失败机会很高，众多风险影响了系统。因此，ERP后实施中的风险管理是一个关键问题。为了帮助从业人员，本文研究了ERP后实施阶段的风险以及再生后实施活动的风险与组织中运营成本的风险之间的关系（作为ERP最重要的产出和成就之一系统）用模糊认知地图（FCMS）动态建模。 FCMS的主要优势是它基于专家的看法来建立复杂现象的能力。通过模仿人类推理，该工具建模相关和不确定的事件。在本文中，确定并收集了36个风险，并将其分为5组用户，技术，管理，运营和外部风险，并建模了它们之间的关系和降低运营成本。根据本研究的调查结果，管理风险对其他系统风险和产出产生的影响最大。

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