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Using a Knowledge Management System to Herd Cats: Florida ExpertNet

机译：利用知识管理系统到牧群猫：佛罗里达专家

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摘要

University faculty members are glorious and notorious for independent minds and self-direction. So, when the Clearinghouse for Applied Research and Public Service (the Clearinghouse) was given the task of developing a system that would capture the applied research expertise contained within the 10 universities that make up the State University System (SUS) of Florida, the analogy of herding cats seemed appropriate. The logical approach to this problem was to develop a knowledge management system that would allow individuals to access a unified system where they participate autonomously. The challenge in building such a system is getting faculty members to participate in a meaningful way. This paper describes the intellectual and technical process of designing and developing ExpertNet―asearchable network connecting business/industry and the public sector with thousands of individual faculty members with proven expertise. The paper will provide all the steps in building a successful knowledge management system and share the lessons learned.
机译：对于独立思想和自我指导，大学教师是光荣的和臭名昭着的。因此，当适用于应用研究和公共服务（清算房屋）的清算机构是制定一个制度的任务，该制度将捕捉到构成佛罗里达州立大学系统（SUS）的10所大学中所载的应用研究专业知识的制度牧羊人似乎是合适的。这个问题的逻辑方法是开发一个知识管理系统，允许个人访问自主参与的统一系统。建立这种系统的挑战是让教职员工以有意义的方式参与。本文介绍了设计和开发专业人员和公共部门的知识和技术进程，以熟悉的专业知识，有数千名个人教师和公共部门。本文将提供建立成功知识管理系统的所有步骤，并分享所吸取的经验教训。

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