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Taking the Distance Out of Library Services Offered to International Graduate Students: Considerations, Challenges, and Concerns

机译:乘坐距离提供给国际研究生的图书馆服务:考虑因素,挑战和担忧

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Providing quality library services to distance students is always a challenge, but the advent of an increasing number of international site-based programs and online programs accessed by students around the world raises new considerations, challenges, and concerns about how libraries should be providing services to international students. This presentation will consider the issues and variety of solutions offered by programs at Nova Southeastern University. The library services being discussed in this presentation are for international students in six graduate programs offering site-based instruction in ten countries in Latin America and Europe and three doctoral programs offering online degree programs at Nova Southeastern University. The relative merits of the library solutions implemented for the various types of programs will be evaluated. Issues discussed include (1) setting up local library resource centers and local library agreements, (2) the usefulness of document delivery services such as those offered by the British Library and package courier services such as DHL, (3) providing new technology solutions such as Prospero and ILLiad, (4) telecommunications infrastructure problems in both developing countries and Europe that impact the delivery of library services via the Web, (5) finding cost-effective solutions for bibliographic instruction, (6) ensuring that international students who receive instruction in a language other than English are provided with equivalent library services for reference, instruction, and access to appropriate materials, and (7) understanding and working effectively with other peoples' cultural and political sensibilities. The one challenge for libraries is to work to ensure that international students are provided with equal or equivalent library service solutions to those offered to on-campus students and distance students who live within the United States, particularly when it comes to access to print resources.
机译:为远程学生提供优质的图书馆服务始终是一个挑战,但越来越多的国际网站的计划和世界各地学生访问的在线计划提出了新的考虑因素,挑战和对图书馆应该如何提供服务的疑虑国际学生。本演示文稿将考虑在新佐东南大学方案所提供的解决方案的问题和各种解决方案。在本演示文稿中讨论的图书馆服务适用于六个研究生课程的国际学生,在拉丁美洲和欧洲的十个国家提供基于网站的教学,以及在新佐东南大学提供在线学位课程的三个博士计划。将评估为各种类型的程序实现的图书馆解决方案的相对优点。讨论的问题包括(1)建立本地图书馆资源中心和本地图书馆协议,(2)文件送货服务的有用性,如英国图书馆和包裹快递服务,如DHL,(3)提供新技术解决方案作为Prospero和Illiad,(4)发展中国家和欧洲的电信基础设施问题,影响了通过网络交付图书馆服务,(5)为书目指令寻找成本效益的解决方案(6)确保接受指示的国际学生以英语除外的语言提供等效的图书馆服务,用于参考,指导和访问适当的材料,以及(7)理解和有效地与其他人的文化和政治敏感。图书馆的一项挑战是为了确保为校园内的学生和远程学生提供平等或相当等同的图书馆服务解决方案,特别是在进入印刷资源时。

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