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Continuing Increasing of Quality Management Level in Construction Company using Excellence Model with Software Support

机译:用软件支持,卓越模型继续增加建筑公司质量管理水平

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This contribution aims to increase quality level of organization applying the EFQM (European Foundation for Quality Management) excellence model. It provides analysis of current quality management trends, defines EFQM model structure a criteria and possibilities of its introduction in construction companies all over the world. The purpose of this contribution is also proposal of electronic manual and automated system of evaluation the criteria and sub-criteria of EFQM model by company management and also by external auditors. Selected scientific methods of problem solution can be divided into two main groups: empirical and logic (scientific analysis and synthesis). An empirical method is applied to an electronic survey that aimed to determine knowledge of the EFQM model and its use in practice among organizations operating in Slovakia. The logical method was utilized for the problem solving analysis and synthesis. Methods of scientific analysis was used to evaluation of the current issue of quality management level and EFQM implementation in construction sector, analysis of criteria and sub criteria of the EFQM model, exploring the possibilities of applying the EFQM model in construction organizations and examination of existing systems of assessment under the EFQM model. Synthesis allows to know the object as a single whole and is the basis for correctly decisions. Scientific synthesis method was used during the process of definition of methodology for application of the EFQM model, creation of electronic manual for the development and improvement of the EFQM model in the construction, design an electronic evaluation of construction company quality management level, defining the benefits of the EFQM development and implementation in the organization, creation of documents and forms within the individual criteria of the EFQM model. Research work results in the form of its own methodology and electronic manual allow to construction organizations effectively introduce and implement EFQM model requirements to practice in a relatively short period of time with aim to constantly improve its performance towards excellence. Defined methodology suggests and explains the sequence of steps towards EFQM model applying, the electronic manual describes all of EFQM model sub-criteria and provides concrete suggestions and solutions to meet them. In the manual there is also automated electronic assessment system for construction organizations included. Application of the methodology and manual on concrete company enabled in a short time to evaluate its quality management level, identify opportunities for improvement and also implement concrete improvement steps in necessary areas. Theoretical results in terms of current state analysis will find its application in educational process, science and common practice. Created methodology and automated evaluation system can be applied in different construction organizations introducing EFQM model and to utilize acquired knowledge to further research this issue.
机译:这一贡献旨在提高适用于eFQM的组织水平(欧洲质量管理基础)卓越模式。它提供了对当前质量管理趋势的分析,界定了EFQM模型结构的标准和可能性在世界各地的建筑公司介绍。本贡献的目的也是通过公司管理和外部审计员评估EFQM模型的电子手册和自动化系统的提议。选择的科学方法解决方案可分为两个主要组:经验和逻辑(科学分析和合成)。一种经验方法应用于电子调查,该调查旨在确定斯洛伐克经营组织在实践中的知识及其在实践中的应用。利用逻辑方法来解决问题分析和合成。科学分析的方法采用的质量管理水平和建设部门的标准和EFQM模型的子标准分析EFQM执行现有的问题的评价,探​​索运用在建筑企业的EFQM模式的可行性和现有系统的检查eFQM模型下的评估。综合允许将对象整体知识,是正确决策的基础。在应用EFQM模型的方法定义过程中使用了科学合成方法,为建设建设的电子评估,设计了电子手册,为EFQM模型的开发和改进的建设,设计了施工公司质量管理水平的电子评估,定义了好处在组织的EFQM开发和实施中,在EFQM模型的个人标准中创建文件和表格。研究工作导致自己的方法和电子手册的形式允许建造组织有效地介绍和实施EFQM模型要求,以便在相对较短的时间内练习,目标是不断提高其对卓越的性能。定义的方法表明并解释了朝向EFQM模型应用的步骤顺序,电子手册描述了所有EFQM模型子标准,并提供了具体的建议和解决方案以满足它们。在本手册中,还包括施工组织的自动化电子评估系统。在短时间内,在一段时间内启用了混凝土公司的方法和手册,以评估其质量管理水平,确定改进机会,并在必要地区实施具体的改进步骤。当前国家分析方面的理论结果将在教育过程,科学和常识中找到其应用。创建的方法和自动评估系统可以应用于介绍EFQM模型的不同建筑组织,并利用获得的知识进一步研究了这个问题。

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