• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文会议>International Conference on HCI in Mobility, Transport, and Automotive Systems >User Journey with Intelligent Public Transportation System in Shanghai
【24h】

User Journey with Intelligent Public Transportation System in Shanghai

机译：上海智能公共交通系统的用户旅程

获取原文
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Intelligent Public Transportation Systems (IPTS) are making contribution to better transport efficiency and energy user, as well as assisting travelers to have better experience while taking public transportation services. Existing literature paid more attention to the technical aspect around this topic, while left the user side not being examined thoroughly. The current study aimed to reconstruct user travel chains and to build a scenario-based user journey map for IPTS usage in the city of Shanghai. We approached this objective by conducting a combination of methods, including field observation, diary entries and in-depth interviews. Travelers' behaviors, perceptions and needs were analyzed at each stage of the trip. Findings showed that IPTS are making it easier for people to travel with public transportation services, but meanwhile there are problems unsolved. Travelers want to have more control and certainty about their trips, but these needs cannot be guaranteed via travel assisting tools, especially when the trip is complicated with multiple transfers or even multiple means of transportation. Besides, people's dependency on mobile trip planner and navigator seem to be high, which could lead to anxiety about not having enough mobile phone battery.
机译：智能公共交通系统（IPTS）正在为更好的运输效率和能源用户做出贡献，以及协助旅行者在接受公共交通服务时拥有更好的经验。现有文献更加关注本主题周围的技术方面，同时让用户侧未彻底检查。目前的研究旨在重建用户旅行链，并建立一个基于场景的用户旅程地图，了解了上海市的IPTS使用。我们通过进行方法组合，包括现场观察，日记条目和深入访谈来实现这一目标。在旅途的每个阶段分析了旅行者的行为，看法和需求。调查结果表明，IPTS正在更容易与公共交通服务一起旅行，但同时有问题没有解决问题。旅客希望有关于他们的旅行更多的控制和确定性，但这些需求无法通过旅游协助工具得到保证，尤其是当行程是复杂的，多次迁移，甚至多种运输手段。此外，人们对移动旅行计划和导航仪的依赖似乎很高，这可能导致焦虑没有足够的手机电池。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号