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Implementation of E-Government and Public Service in Sidenreng Rappang Regency: Study of Village Website in Bulo Wattang, Carawali, Kanie, and Lagading Village

机译:侧支拉普康丽晶电子政务及公共服务的实施:村网站博罗瓦特村网站研究,Carawali,Kanie和Lagading Village

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Governments throughout the world are currently facing pressure from various parties to improve the quality of public services in providing information to the public. This causes E-Government to play an increasingly important role for all decision-makers. The traditional government that is identical to the use of paper is becoming obsolete and leading to electronic-based governance. The provision of public services today is still done through direct contact between service providers and the community. This has been widely used by service interaction actors from both the bureaucrats and the community. From the side of the waiter, some people are looking for profits by asking for payment outside the applicable provisions. From the community side, there are still many who want to obtain services easily by bribing or giving facilitation payments. Such practices will certainly have an impact on the use of other services which ultimately have an impact on the quality of service in general. Some results of surveys from international survey institutions show that public services in Indonesia are still the worst in Asia. The same is true of various studies conducted by observers of public services, which almost all concluded that public services through direct contact were vulnerable to the practice of maladministration. Departing from the above facts, then one effective way to minimize all fraud in the delivery of public services is by e-government, as stated in Presidential Instruction No. 3 of 2003 concerning National E-Government Development Policy and Strategy. This study aims to determine the implementation of public service based village website. This study uses a qualitative method with three stages, namely the invention stage, discovery stage, and explanation stage.
机译:各国政府目前正在面临各方的压力,以提高公共服务质量向公众提供信息。这导致电子政务对所有决策者发挥越来越重要的作用。与使用纸张相同的传统政府正在变得过时并导致电子的治理。今天提供公共服务仍然通过服务提供商与社区之间的直接联系来完成。这已广泛应用于官僚和社区的服务互动演员。在服务员的一侧,有些人通过要求在适用的规定之外付款来寻找利润。来自社区方面,仍有许多人希望通过贿赂或提供便利支付轻松获得服务。此类做法肯定会对使用其他服务的使用产生影响,这最终会对服务质量产生影响。来自国际调查机构的调查结果表明,印度尼西亚的公共服务仍然是亚洲最差的。公共服务观察员进行的各种研究也是如此,这几乎都结束了通过直接联系的公共服务容易受到行动的做法。离开上述事实,那么最大限度地减少公共服务交付中所有欺诈的有效途径是通过电子政务,如2003年的总统教学,关于国家电子政务发展政策和战略。本研究旨在确定公共服务村网站的实施。该研究使用具有三个阶段的定性方法,即发明阶段,发现阶段和解释阶段。

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