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Investigating Knowledge Management in the Software Industry: The Proof of Concept's Findings of a Questionnaire Addressed to Small and Medium-sized Companies

机译:调查软件行业的知识管理:概念对中小型企业调查问卷调查结果的证明

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The software industry is dynamic and complex, so they need to use the knowledge to excel in a highly competitive market. Thus, the knowledge well managed brings the organization a sustainable and competitive advantage. Knowledge Management (KM) processes can avoid knowledge lost since they provide knowledge flow for the whole organization. These processes are supported by practices and tools promoting the creation, retention, and dissemination of the knowledge within the organizational environment. The objective of this study was to validate, through a proof of concept (POC), a questionnaire to investigate the processes, practices, and tools of KM in SME-Soft. The questionnaire was evaluated by fifty-one professionals and KM experts from the software industry. Our findings point out that the questionnaire is suitable for the software industry.
机译:软件行业是动态和复杂的,因此他们需要将知识用于竞争激烈的市场中的Excel。因此,知识良好管理使组织成为可持续和竞争的优势。知识管理(km)流程可以避免知识丢失,因为它们为整个组织提供了知识流程。这些过程得到了促进组织环境中创建,保留和传播知识的实践和工具支持。本研究的目的是通过概念证明(PoC),调查问卷来验证,以调查中小企业柔软的km的过程,做法和工具。调查问卷由软件行业的五十一位专业人士和KM专家评估。我们的调查结果指出,调查问卷适用于软件行业。

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