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Modeling 'ilities' in early Product-Service Systems design

机译：早期产品 - 服务系统设计中的建模'数量'

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Product-Service Systems, like all complex systems, are vulnerable to unpredictable environmental changes that can seriously undermine their ability to continuously deliver value to customers. The long-term consequences of volatile markets, unanticipated technologies, and unpredictable changes in society must be captured, modeled and communicated to decision makers since the earliest stages of the design, so to identify sustainable PSS solutions able to deliver value for years or decades to come. The paper analyses the problem of PSS changeability from the perspective of established medium-large product manufacturers facing the transition toward result-oriented PSS offers. Building on established literature in the systems engineering field, the paper proposes the definition of the changeability criteria, also named 'ilities', that are relevant to consider for PSS engineers in the early stages of design. Furthermore, the paper describes a systematic framework for assessing ilities in early PSS design, elaborating on technological enablers for ilities modeling.
机译：与所有复杂的系统一样，产品服务系统容易受到无法预测的环境变化，这可能会严重破坏他们不断为客户提供价值的能力。必须捕获挥发性市场，意想不到的技术和不可预测的技术的长期后果，自设计的最早阶段以来，必须捕获，建模和传达给决策者，以确定能够为多年或数十年提供价值的可持续PSS解决方案来。本文分析了从建立的中型大型产品制造商的角度展开了朝向结果为导向的PSS优惠的展望。在系统工程领域的建立文献中，该论文提出了改变可变性标准的定义，也命名为“数量”，这与设计早期阶段的PSS工程师有关。此外，本文描述了一种系统框架，用于评估早期PSS设计中的动力，在衡量衡量中阐述技术促进器。

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