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Learning and Growth Perspective in Balanced Scorecard

机译：平衡计分卡的学习与成长视角

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摘要

The Balanced Scorecard (BSC) is a structural tool used to measure the effectiveness of activities against the strategic plans of a company. The Balanced Scorecard is frequently used during strategic planning to stable the company’s efforts with overall strategy and vision. Standard Balanced Scorecard considers initiatives of a company from four different perspectives: Financial, Customer, Learning and Growth, and Business Processes. These activities are recorded in adequate buckets with agreed measures, targets, and objectives for data collection and analyzing. Learning and growth perspective examines the company’s vitality in terms of training employees on rapidly changing technologies and teaching employees how to grow their productivity. This paper discussing the position of Learning and Growth perspective in the BSC model applied to an airport. Employees’ skills and knowledge are values that move an airport ahead as a prospective, active and strong player on the market. Also, the paper deals with the significance of employees’ trainings and their further development.
机译：平衡的记分卡（BSC）是一种结构工具，用于衡量活动对公司战略计划的有效性。平衡的记分卡经常使用在战略规划中，以稳定公司与整体战略和愿景的努力。标准平衡记分卡认为公司的举措从四个不同的观点：财务，客户，学习和成长和业务流程。这些活动以足够的桶中记录，具有商定的措施，目标和数据收集和分析的目标。学习和成长透视审查了公司在培训员工方面的活力，即迅速改变技术和教学员工如何增长其生产力。本文讨论了在机场的BSC模型中学习与成长的位置。员工的技能和知识是将前方的机场作为市场上的前瞻性和强大的球员移动。此外，本文涉及员工培训和进一步发展的重要性。

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