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Focusing the Power of Six Sigma in the Healthcare Insurance Industry: Lowering Medical Costs while Improving Patient Service and Outcomes

机译：将六西格玛的力量聚焦在医疗保险业中：降低医疗费用，同时改善患者服务和结果

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While a great deal of process improvement work has finally begun to take hold within healthcare around patient safety and hospital operational efficiencies, what about the other non-clinical aspects of the overall healthcare system which can consume physician resources and adversely impact hospital finances? Healthcare insurance processes can have a major impact on both patient care as well as operational efficiencies. This paper describes how one healthcare insurance company has begun to use Six Sigma to not only make itself more efficient and effective internally, but is now also directing its energies toward lowering medical costs while improving patient service and outcomes.

机译：虽然大量的流程改善工作终于开始持有患者安全和医院运营效率的医疗保健，但是可以消耗医生资源的整体医疗保健系统的其他非临床方面，以及对医院财务产生不利影响的其他非临床方面？医疗保险流程可能对患者护理以及操作效率产生重大影响。本文介绍了一个医疗保健公司如何开始使用六西格玛，不仅在内部更加高效和生效，而且现在也将其能量指导降低医疗费用，同时改善患者服务和结果。

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《ASQ's World Conference on Quality and improvement》|2005年||共7页
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Leslie Behnke; Forrest Breyfogle;
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中图分类 F253.3-53;
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Focusing the Power of Six Sigma in the Healthcare Insurance Industry: Lowering Medical Costs while Improving Patient Service and Outcomes

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