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Usability Testing of a Web-based Tool for Managing Open Shifts on Nursing Units

机译:用于管理护理单位的开放班级的基于Web的工具的可用性测试

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Using observational and interview approaches, we evaluated the usability of a web-based communication tool that allows managers to announce open work shifts and staff to request work shifts. We used Morae~(TM) software to record screen shots and study participants' (4 Nurse Managers, 3 Registered Nurses and 3 Patient Care Technicians) utterances during system use. Although features and functions used and patterns of use varied by role and individual, all participants found the system easy to use. Use of a particular function depended upon how effective the user perceived the function to be for the task that they wished to accomplish. User satisfaction was achieved when an effective function also allowed them to meet their task goal efficiently.
机译:使用观测和面试方法,我们评估了基于网络的通信工具的可用性,使管理人员宣布开放工作转移和员工以请求工作转变。我们使用Morae〜(TM)软件在系统使用期间记录屏幕射击和学习参与者(4名护士管理人员,3名注册护士和3名患者护理技术人员)的话语。虽然所使用的功能和功能和使用模式通过角色和个人多种多样,但所有参与者都发现系统易于使用。使用特定功能依赖于用户对他们希望完成的任务的功能有效的效果。当有效功能也允许他们有效地满足其任务目标时,可以实现用户满意度。

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