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A Method to Improve a Job Process at a Hospital Using the 'Unit Process Flow Chart'

机译：使用“单位过程流程图”在医院改进作业过程的方法

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The development of methods to improve the quality of services provided at hospitals has been essential owing to the inadequacy of arrangements for standard procedures and the inadequacy of work instructions based on such procedures. In this paper, we propose a method that involves the following steps: description of the job process, analysis of the causes of incidents, and the planning of improvements for the relevant job process. This method describes a healthcare process using a set of unit process flow charts (UPFCs), which are structured and standardized modules represented in the form of flow charts that elucidate the elements of jobs. Describing a job in this manner allows for an appropriate and in-depth analysis of the causes of incidents that occur during a job process, owing to the fact that the structure and description of the characteristics of relevant unit processes are properly designed. In this paper, we provide a detailed explanation of how this method was developed. Lastly, we apply the method to actual cases at a hospital to illustrate its effectiveness in comparison with the systems that are currently in place.
机译：由于标准程序安排不足以及根据此类程序的工作指示不足的不足，提高医院提供的服务质量的制定至关重要。在本文中，我们提出了一种涉及以下步骤的方法：就业过程的描述，事件的原因分析以及相关工作流程的改进的规划。该方法描述了使用一组单元过程流程图（UPFC）的医疗过程，其是以阐明作业元素的流程图形式表示的结构和标准化模块。以这种方式描述作业允许适当的和深入分析工作过程中发生的事件的原因，这是由于正确设计了相关单元过程的特性的结构和描述。在本文中，我们提供了对开发方式的开发方式的详细说明。最后，我们将该方法应用于医院的实际情况，以说明与目前到位的系统相比的有效性。

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