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Teleconsultation Technology and Its Benefits: In the Case of Public Hospitals in Malaysia

机译：电信技术及其利益：在马来西亚的公立医院的情况下

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The ultimate objectives of this study are to describe teleconsultation activities and explore the benefits of teleconsultation technology in the context of public health care environment in Malaysia. The materials of this study were based on an exploratory mixed method studies involving semi-structured interviews with key informants and questionnaires survey of health care providers to obtain information about existing teleconsultation activities as well as to uncover the benefits of teleconsultation technology. The notable benefits from teleconsultation implementation were further discussed. The findings confirmed that teleconsultation service has improved health care delivery in the underserved areas to consult with specialist. One of the important insights gained from this study was that the store-and-forward teleconsultation was found acceptably feasible and have provided great assistance in the emergency setting. Overall, the results of this study can be used to promote teleconsultation as an effective means in delivering better health services. In respect to theoretical development and future work, the categories that were generated from these studies may be used for the development of perceived benefits and usefulness measurement tools in exploring acceptance and adoption of teleconsultation technology.
机译：本研究的最终目标是描述传信活动，并探讨电信技术在马来西亚公共卫生保健环境中的益处。本研究的材料基于探讨的混合方法研究，涉及半结构化访谈与主要信息人员和问卷调查问卷调查，卫生保健提供者的调查，以获取有关现有电信活动的信息，并揭示电信技术的益处。进一步讨论了电信实施的显着益处。调查结果证实，电信服务在不服务的地区有改善的医疗保健交付，以咨询专家。这项研究中获得的重要见解之一是，店东电信被认为是可接受的可行的，并在紧急情况下提供了很大的帮助。总体而言，本研究的结果可用于促进电信作为提供更好的保健服务的有效手段。在理论发展和未来的工作方面，这些研究产生的类别可用于开发感知益处和有用性测量工具，以探索接受和采用电信技术。

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