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Antecedents and Consequences of User Co-Production in Information System Development Projects

机译：信息系统开发项目中用户共同生产的前提和后果

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摘要

A significant number of information system development (ISD) projects fail to achieve their predefined goals on time and/or within budget. Many organizations recognize that users can engage in projects to minimize the difficulties in effectively controlling the project and maximize the value created; therefore, user co-production is a crucial for organizations to enhance the effectiveness of ISD project. This study attempts to understand the antecedents and consequences of user co-production in ISD project. As a key contribution, we posit that user co-production is influenced by social capitals between users and developers. We then postulate that user co-production determines the project outcomes, which are shaped by system quality, user satisfaction and project performance. Data were gathered from a questionnaire survey of 103 pairs of user representatives and developers. Our results show that project outcomes are significantly influenced by user co-production. Furthermore, social capitals between user representatives and developers have positively significant influence on user co-production.
机译：大量信息系统开发（ISD）项目未能按时和/或预算达到预定的目标。许多组织认识到，用户可以从事项目，以最大限度地减少有效控制项目的困难并最大化所产生的价值;因此，用户共同生产对于组织来提高ISD项目的有效性至关重要。本研究试图了解ISD项目中用户共同生产的前一种和后果。作为一个关键贡献，我们为用户共同生产受用户和开发人员之间的社会资本的影响。然后，我们假设用户共同制作确定项目结果，这些项目结果由系统质量，用户满意度和项目性能。从103对用户代表和开发人员的问卷调查中收集数据。我们的研究结果表明，项目结果受用户共同生产的显着影响。此外，用户代表和开发人员之间的社会资质对用户共同生产产生了很大的影响。

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