Research on the Evaluation Method for Enterprise Knowledge Management Performance Based on Triangular Fuzzy Number

机译：基于三角模糊数的企业知识管理性能评价方法研究

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Evaluation for knowledge management (Knowledge Management, KM) performance is an important part of the construction of enterprise knowledge management systems. Based on enterprise capital, we design a performance evaluation index system using intellectual capital, organization capital and market capital as subjects. In order to realize quantitative calculation for qualitative index, a fuzzy calculation method, triangular fuzzy number (Triangular Fuzzy Number, TFN) evaluation method is proposed. Then we discuss the method's theory and steps. Finally, we do empirical study on three IT enterprises, use TFN method to evaluate their KM performance and give improvement suggestions based on evaluation results.

机译：知识管理评估（知识管理，KM）表现是企业知识管理系统建设的重要组成部分。基于企业资本，我们使用知识产权，组织资本和市场资本设计了绩效评估指标体系。为了实现定性指标的定量计算，提出了一种模糊计算方法，三角形模糊数（三角模糊数，TFN）评估方法。然后我们讨论该方法的理论和步骤。最后，我们对三家IT企业进行实证研究，使用TFN方法来评估他们的KM性能，并根据评估结果提供改进建议。

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《International Conference on E-Business and E-Government》|2010年||共4页
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Xing-Yan Zhu; Ying-Liang Wu;
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中图分类 TN915.1-53;
关键词
enterprise capital; knowledge management; performance evaluation; index system; triangular fuzzy number;

机译：企业资本;知识管理;绩效评估;指标系统;三角模糊数;

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Research on the Evaluation Method for Enterprise Knowledge Management Performance Based on Triangular Fuzzy Number

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