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Research Library Statistics: For Whom and for What Purpose? The Statistics Users' Views and Wishes

机译：研究图书馆统计：为谁和出于什么目的？统计用户的观点和愿望

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The paper reports a project conducted within the framework of the National Library of Sweden's Expert Group on Library Statistics. The project is financed by the National Library of Sweden, and it aims to capture how library managements make use of the current library statistics (based on the ISO-standard) in the decision-making process. Questions are also asked about the quality and usefulness of the existing statistical data, whether data covers all relevant aspects of library activity, and what additional data is required in order to enhance the validity of collected statistics. The primary method used is semi-structured group interviews (focus groups). Four such interviews were held with the participation of 15 library directors from academic and other research or special libraries from different parts of Sweden. The results show that there is considerable ambivalence among the informants concerning the usefulness of current statistics. On the one hand there is severe criticism of what today is reported on a national level (too much and too little), on the other hand statistical data is used locally to underpin arguments supporting library activities. Stakeholders representing university or institutional management were not available for group interviews. With the support of the interviewed library directors a group of 12 vice-chancellors or other senior managers were identified and approached with a mail survey. Questions were asked about what kind of documentation of library activities they use or prefer, be they quantitative, qualitative or of other kind.
机译：本文报道瑞典专家组图书馆统计国家图书馆的框架内进行的项目。该项目由瑞典国家图书馆提供资金，它的目标是捕获库管理人员如何利用在决策过程中的当前图书馆统计（根据ISO标准）的。问题还要求对现有统计数据的质量和有效性，数据是否涵盖了图书馆活动的所有相关方面，以及哪些额外的数据，以提高收集的统计有效性要求。所使用的主要方法是半结构化组的访谈（聚焦组）。四个这样的采访对象是15位图书馆馆长的学术和其他研究或来自瑞典的不同部分专业图书馆的参与。结果表明，没有关于当前统计数据的有效性举报人之间有很大的矛盾。一方面，有报道在国家层面上今天的严厉批评（过多和过少），另一方面统计数据在本地使用，以支持论据支持库活动。代表大学或机构管理利益相关者都无法参加小组面试。与之相配套的采访图书馆馆长一组12副校长或其他高级管理人员进行鉴定，并用邮件调查走近。有人问什么样的，他们使用或喜欢图书馆活动文档，无论是数量，质量或其他种类的。

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