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Introduction of a Language Technology System as a Support for Air Traffic Control Communication

机译：语言技术系统作为对空中交通管制通信的支持

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Voice communication is one of the most essential parts of the Air Traffic Control. Investigations of several major airline accidents over the last few decades have found that lack of language proficiency by pilots and controllers has been a major causal factor. According to research, on average one miscommunication happens every hour per radio frequency. Therefore, it is important to emphasise that communication plays an integral function in air traffic, especially from the perspective of aviation safety. The International Civil Aviation Organization (ICAO) puts great emphasis on improving communication in Air Traffic Control and gives guidelines for setting language requirements for pilots and controllers in the Document 9835. This paper proposes the idea that with the usage of language technology the communication between air traffic controllers and pilots could be made more reliable and efficient, and in that way would contribute to the improvement of aviation safety. The functionality of this language system will be described using scenarios and sequence diagrams, using Approach Control as an example, and will be demonstrated using the Wizard of Oz usability test. The results will serve as guidelines for designing a fully functional language technology system. The proposed system would only be designed as a support tool by giving warnings when discrepancy or error is found. The system is not meant to make decisions how the air traffic controllers should control the airspace.
机译：语音通信是空中交通管制最重要的部分之一。过去几十年的若干主要航空公司事故的调查发现，飞行员和控制人员缺乏语言能力态度是一个重大因果因素。据研究，平均每小时一次误解，每小时一次射频发生。因此，重要的是要强调，通信在空中交通中发挥积分功能，特别是从航空安全的角度来看。国际民航组织（ICAO）非常重视改善空中交通管制的沟通，并为第9835号文件中的飞行员和控制器设定语言要求的准则。本文提出了在使用语言技术之间的思想，空气之间的沟通交通控制器和飞行员可以更加可靠和高效，并以这种方式有助于改善航空安全。将使用方法控制作为示例的方法和序列图来描述此语言系统的功能，并将使用OZ可用性测试的向导演示。结果将作为设计全功能语言技术系统的指导方针。所提出的系统只能通过在找到差异或错误时给予警告设计为支持工具。该系统并不意味着决定航空交通管制员如何控制空域。

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