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Introduction of a Language Technology System as a Support for Air Traffic Control Communication

机译:引入语言技术系统以支持空中交通管制通信

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Voice communication is one of the most essential parts of the Air Traffic Control. Investigations of several major airline accidents over the last few decades have found that lack of language proficiency by pilots and controllers has been a major causal factor. According to research, on average one miscommunication happens every hour per radio frequency. Therefore, it is important to emphasise that communication plays an integral function in air traffic, especially from the perspective of aviation safety. The International Civil Aviation Organization (ICAO) puts great emphasis on improving communication in Air Traffic Control and gives guidelines for setting language requirements for pilots and controllers in the Document 9835. This paper proposes the idea that with the usage of language technology the communication between air traffic controllers and pilots could be made more reliable and efficient, and in that way would contribute to the improvement of aviation safety. The functionality of this language system will be described using scenarios and sequence diagrams, using Approach Control as an example, and will be demonstrated using the Wizard of Oz usability test. The results will serve as guidelines for designing a fully functional language technology system. The proposed system would only be designed as a support tool by giving warnings when discrepancy or error is found. The system is not meant to make decisions how the air traffic controllers should control the airspace.
机译:语音通信是空中交通管制最重要的部分之一。在过去的几十年中,对几起重大航空事故的调查发现,飞行员和管制员缺乏语言能力已成为主要的原因。根据研究,平均每个无线电频率每小时都会发生一次误通信。因此,必须强调通信在空中交通中起着不可或缺的作用,尤其是从航空安全的角度而言。国际民用航空组织(ICAO)着重于改善空中交通管制中的通信,并在9835号文件中为设置飞行员和管制员的语言要求提供了指南。可以提高交通管制员和飞行员的可靠性和效率,从而有助于改善航空安全。该语言系统的功能将使用场景和顺序图进行描述,并以“方法控制”为例,并使用“绿野仙踪”可用性测试进行演示。结果将作为设计功能齐全的语言技术系统的指南。仅当发现差异或错误时发出警告,才能将建议的系统设计为支持工具。该系统并非旨在决定空中交通管制员应如何控制领空。

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