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An Exploratory Study of Knowledge Management in the UK Local Government Planning System for Improved Efficiency and Effectiveness

机译:英国地方政府规划体系中知识管理的探索性研究,提高效率和效率

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This research paper provides some pragmatic evidence to review the linkage of knowledge management to technological and human resources for efficient and effective delivery of planning services in the UK local government. This exploratory research work commenced with the participation of five local planning authorities in the South East Midlands. Case studies have been used to explore the role of emerging technologies and consolidated ICT strategies within the planning service. The goal is to establish a better integrated knowledge based planning system. The study has allowed the examination of the contemporary state of the planning system and its transition towards smart and sustainable development. The work forms part of the fieldwork for a PhD study and has an exploratory goal which can acknowledge the complexity of this organizational environment. This investigation begins by examining the existing status of the local planning system by identifying the key supportive and preventative knowledge factors in both tacit and explicit domains. It is followed by a detailed discussion of how and when the smart and sustainable development can be initiated and where this would lead the local authorities in future. This is done by exploring the innovative communication channels, effective coordination strategies and integrated knowledge management initiatives in the five participating local planning authorities. The rationale for the fieldwork is to understand how participating local authorities are moving through the transition period towards smart and sustainable development. The main proposition is that an integrated knowledge based approach would lead the planning system towards smart and sustainable development. The local planning authorities are using emerging technologies to deliver their services with greater efficiency and effectiveness. In looking at the processes at work the relationships among major supportive and preventative knowledge factors and frequency of each category are discussed in order to identify a research framework. The outcome of this research is a hybrid socio-technological system for an integrated knowledge based planning system.
机译:本研究论文提供了一些务实的证据,审查知识管理与技术和人力资源的联系,以便在英国地方政府的有效和有效地提供规划服务。这项探索性研究工作开始参加五个当地规划当局在东南部米德兰兹。案例研究已被用来探索新兴技术和综合ICT战略在规划服务中的作用。目标是建立更好的综合知识规划系统。该研究允许考察当代规划体系及其对智能和可持续发展的转型。该工作构成了博士学研究的实地工作的一部分,并具有探索性目标,可以承认这一组织环境的复杂性。通过识别默契和显式域中的关键支持和预防知识因素来检查本地规划系统的现有状态,开始进行这一调查。随后是对如何启动智能和可持续发展的详细讨论以及将来会导致当地当局的态度和可持续发展。这是通过探索创新的沟通渠道,有效的协调策略和参与当地规划当局的有效协调策略和综合知识管理举措来完成的。实地工作的理由是了解参与当局如何通过转型期迈向聪明和可持续发展的发展。主要命题是基于综合知识的方法将导致规划系统迈向聪明和可持续发展。当地规划当局正在利用新兴技术,以更高的效率和有效性来提供服务。在研究工作中的过程时,讨论了每个类别的主要支持和预防知识因素和频率之间的关系,以确定研究框架。该研究的结果是一个用于综合知识的规划系统的混合社会技术系统。

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